Terms & Conditions
Effective November 10, 2026
About these terms
These Terms & Conditions cover the website mobilerems.com, our phone line (425) 200-4150, and the text messages sent by MobileREMS, a service of Longevia LLC, a Washington limited liability company at 9220 Ridgetop Blvd NW, Suite 100, Silverdale, WA 98383. By booking a scan, calling us, or agreeing to receive texts, you accept them.
Our service
MobileREMS provides bone quality assessment by REMS ultrasound at your practice, organization or home, and at public scan events. A scan is a screening measurement, not a diagnosis. Results are reviewed with you and, where you ask, shared with your clinician. Nothing on our website or in our messages is medical advice.
Booking and payment
Appointments are confirmed when we have your contact details and a time. You can reschedule or cancel by calling (425) 200-4150. Payment, where a fee applies, is taken at or before the appointment. HSA and FSA cards are accepted where your plan allows.
SMS Terms
Who sends them. MobileREMS by Longevia, a program of Longevia LLC, sends texts from (425) 200-4150 and (602) 456-0911.
What you will get. Appointment details and replies to your questions. If you also check the marketing box, you will get occasional news, offers and event invitations about bone density scans.
How often. Message frequency varies.
Cost. Message and data rates may apply.
To stop. Reply STOP to any text to unsubscribe. We will send one message confirming it, and then no more.
For help. Reply HELP, call (425) 200-4150 or email scan@mobilerems.com.
You have a choice. You do not have to agree to texts to book a scan or buy anything.
Your health details. We do not send scan results or health details by text. Your results come through Jane's secure portal. Please do not text us anything private about your health. Call us instead.
Delivery. Wireless carriers are not liable for delayed or undelivered messages.
Your privacy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Our Privacy Policy has the details.
Booking reminders. Jane, our booking system, sends its own appointment confirmations and reminders. Those are separate from these texts, so replying STOP here does not change them. Call us if you want them changed.
Privacy
How we handle your information is in our Privacy Policy and, for health information under Washington law, our Consumer Health Data Privacy Policy.
Changes and contact
If we change these terms, we will post the new version here with a new date. Questions: call (425) 200-4150, email scan@mobilerems.com, or write to Longevia LLC at the address above.